Back to Top How do I know I'm ordering the right product?
The Products page displays all the products we offer. Simply click on a product to view complete information about the product, including pricing. If you have questions about any product, please use the Contact Us in the navigation menu at the top of this page. Our knowledgeable and friendly staff will help you. Back to Top How do I see the price before placing my order?
Our product pages provide instant pricing. The price is displayed automatically after you've selected all your choices for the product (ink color, paper stock, size, turnaround, etc.). Price quotes for custom print jobs can be requested by clicking "Custom Quote" in the navigation menu at the top of this page. Back to Top What shipping methods can I choose?
A list of shipping methods and your estimated shipping rate are displayed on each product page. Under "Estimate Shipping", simply enter your zip/postal code and click the "Get Rates" button. You'll be able to select a shipping method after adding the product to the shopping cart. Back to Top Is your website secure for credit card payments?
Yes. We use PayPal or Authorize.net to process credit card payments. They are among the largest online credit card processors in the world and comply with the most stringent industry security measures. You can use American Express, Discover Card, Mastercard, or Visa without the need for a PayPal account. Alternatively, if you have a PayPal account you can use that instead. Back to Top Can you you refuse my order?
The Standard and Rush production turnaround time advertised for a product on this site is based on the typical number of days a print job is completed under normal circumstances, excluding Saturdays, Sundays and holidays. While we employ best efforts to meet your target deadline date, unforeseen delays in delivery services, breakdown of equipment, illness, inclement weather, acts of nature and other occurrences may impact our ability to meet the deadline. Back to Top When does production of my order start?Production will start when all of the following are met: all print-ready artwork is uploaded, full payment is received, and—when a proof has been requested by you—when your proof approval has been received before any indicated cutoff time. Back to Top Is it necessary for me to approve my proof?Yes. Production of your order will not start until we receive your proof approval. If you have requested a softproof, the proof approval must be received by us by via the emailed approval link we send you. If you have requested a hard copy proof, the signed and approved proof must be received by us by mail or fax. For orders and/or proofs that are approved after 8:00 AM, the production turnaround time starts the next business day. Back to Top Do turnaround times include shipping time?No. The transit time for shipping is always additional to production turnaround. Please take this into consideration when placing the order.